The following data may be collected when you use the website's features:

• surname, given name, telephone number, and email address provided in an inquiry;
• the content of an inquiry and any attached materials voluntarily provided by the citizen;
• technical data such as IP address, browser type, device, time of visit, and pages viewed.

The data received is used solely for the following lawful and official purposes:

• receiving and reviewing citizens' inquiries and preparing responses;
• ensuring the website's operation, security, and accessibility;
• improving the website's content and ease of use;
• fulfilling obligations established by law.

The website may use cookies to function correctly, remember the selected language, and compile general visitor statistics. You can delete or block cookies in your browser settings. If you do so, some website features may not function correctly.

Personal data is not sold or used for advertising purposes. It may be disclosed only where permitted by law, with the citizen's consent, or when an inquiry must be forwarded to an authorised state or municipal body for consideration. Data is retained for the period necessary to achieve the purposes for which it is processed.

The website administration takes the necessary organisational and technical measures to protect personal data against unauthorised access, alteration, disclosure, or destruction. However, the absolute security of data transmitted over the internet cannot be guaranteed.

The website may contain links to the websites of other state bodies, social networks, maps, and other external resources. The owners of those resources are responsible for their content and privacy practices. You are advised to review the relevant resource's privacy policy before following a link.